Contact us as soon as possible at firstname.lastname@example.org if you need to return or exchange your purchase.
You will receive an email when you place your order and one once the order has shipped, which will include tracking.
Please contact email@example.com as soon as possible to either add or remove an item from your order.
Backordered merchandise is available for purchase. We do our best to post the dates that the items will be restocked and ready to ship.
Orders typically ship within 1-3 business days and will be received 1-4 business days after that depending on your location within the United States and the carrier chosen. If you need an order shipped faster than the options at checkout email us at firstname.lastname@example.org and we can discuss some options. Orders ship from Detroit, MI.
We provide international shipping via USPS. If your country is not included as an option at checkout please let us know. USPS is generally much less expensive than other carriers however it can take up to 2 weeks to receive an order. If you need to expedite the process let us know and we can arrange for a different carrier option.
Packing slips are included with every order and do not include pricing. Any "notes for the seller" will be included on the packing slip - this is a good place to put a personal message for the recipient.